Privacy Policy

Privacy Policy

At Mascotte Movers, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our moving and storage services. By engaging with our services, you consent to the practices outlined in this policy. Please read the following carefully.

1. Information We Collect

We collect several types of information to provide you with our services, improve your experience, and communicate with you effectively. The types of information we collect include:

1.1 Personal Identification Information
When you book services or contact us, we may collect personally identifiable information such as:

  • Name
  • Email address
  • Phone number
  • Billing address
  • Delivery address

1.2 Payment Information
To process payments for services, we may collect payment-related information, including your credit/debit card details, billing address, and other necessary payment information.

1.3 Non-Personal Information
We may also collect non-personal information such as your IP address, browser type, and device information. This information is used to help us improve the performance of our website and services.

2. How We Use Your Information

We use the information we collect for various purposes, including but not limited to:

2.1 To Provide Services
We use your personal information to schedule, confirm, and deliver the services you requested, including moving, packing, and storage services.

2.2 To Process Payments
Your payment information is used to process payments for the services we provide. We utilize secure payment gateways to protect your information during the transaction.

2.3 To Improve Customer Experience
We may use your information to personalize your experience, respond to your inquiries, and improve our services. We also analyze how our website and services are used to enhance their functionality and security.

2.4 Marketing and Communication
With your consent, we may send you promotional materials, newsletters, or offers related to our services. You can opt-out of marketing communications at any time by contacting us or using the opt-out option provided in each communication.

3. How We Protect Your Information

We take the security of your personal data seriously. We use a variety of security measures to ensure the protection of your information. These include:

  • Encryption: We employ encryption technologies to protect sensitive payment and personal information.
  • Secure Servers: Your data is stored on secure servers, and access is restricted to authorized personnel only.
  • Compliance: We comply with all applicable data protection laws to ensure your privacy rights are respected.

While we strive to protect your personal information, please note that no data transmission over the internet can be completely secure. As such, we cannot guarantee the security of data transmitted to or from our website.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third parties under the following circumstances:

4.1 Service Providers
We may share your information with service providers who assist us in operating our website and providing services to you, such as payment processors, customer service providers, and marketing platforms. These service providers are required to keep your information confidential and are only authorized to use it for specific purposes.

4.2 Legal Requirements
We may disclose your personal information if required by law, regulation, or legal process, such as in response to a subpoena, court order, or government request.

4.3 Business Transfers
In the event of a merger, acquisition, or sale of our business, your personal information may be transferred as part of the transaction. We will notify you of any such changes and how your data will be handled.

5. Your Privacy Rights

As a user of our services, you have certain rights regarding your personal information:

5.1 Access and Correction
You can request access to the personal information we hold about you and request that any inaccuracies be corrected.

5.2 Deletion
You have the right to request the deletion of your personal information, subject to any legal obligations we may have to retain certain data.

5.3 Opt-Out
You may choose to opt out of receiving marketing communications from us at any time. To do so, simply follow the instructions in the communication, or contact us directly.

5.4 Data Portability
You may request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at the contact information provided below.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. These technologies help us analyze website traffic, understand how users interact with our website, and improve site functionality.

Cookies are small text files placed on your device that allow us to remember your preferences and activity. You can manage your cookie preferences through your browser settings, though disabling cookies may limit your ability to use some features of our website.

7. Third-Party Links

Our website may contain links to third-party websites that are not operated by Mascotte Movers. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to review their privacy policies before submitting any personal information.

8. Children’s Privacy

Our services are not intended for individuals under the age of 18, and we do not knowingly collect or maintain personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information from our records.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. If we make significant changes, we will notify you via email or by posting a notice on our website. The updated Privacy Policy will be effective as of the date it is posted, and your continued use of our services after the effective date constitutes your acceptance of the revised policy.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Mascotte Movers
42 State Rte 50, Mascotte, FL 34753
Email: info@mascottemovers.com
Phone: +1 (352) 306-6081

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